{"id":10173,"date":"2026-07-23T21:41:44","date_gmt":"2026-07-24T01:41:44","guid":{"rendered":"https:\/\/teambrotherfishing.com\/?page_id=10173"},"modified":"2026-08-17T15:56:01","modified_gmt":"2026-08-17T19:56:01","slug":"app-support","status":"publish","type":"page","link":"https:\/\/teambrotherfishing.com\/es\/app-support\/","title":{"rendered":"App Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10173\" class=\"elementor elementor-10173\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c5eabc e-flex e-con-boxed e-con e-parent\" data-id=\"4c5eabc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4465c6 elementor-widget elementor-widget-html\" data-id=\"c4465c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n  .tbf-support * { box-sizing: border-box; }\n  .tbf-support {\n    font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Arial, sans-serif;\n    color: #1c2b33;\n    background: #f4f9fb;\n    line-height: 1.6;\n  }\n  .tbf-support .tbf-header {\n    background: #0b3d5c;\n    color: #fff;\n    padding: 32px 20px;\n    text-align: center;\n    border-radius: 10px;\n  }\n  .tbf-support .tbf-header h1 {\n    margin: 0 0 6px;\n    font-size: 1.6rem;\n    color: #fff;\n  }\n  .tbf-support .tbf-header p {\n    margin: 0;\n    color: #cfe6ef;\n    font-size: 0.95rem;\n  }\n  .tbf-support .tbf-container {\n    max-width: 720px;\n    margin: 0 auto;\n    padding: 28px 0 40px;\n  }\n  .tbf-support .tbf-lang-toggle {\n    text-align: center;\n    margin: 18px 0 8px;\n  }\n  .tbf-support .tbf-lang-toggle button {\n    background: #fff;\n    border: 1px solid #0e7c9c;\n    color: #0e7c9c;\n    padding: 8px 16px;\n    border-radius: 20px;\n    font-size: 0.9rem;\n    cursor: pointer;\n    margin: 0 4px;\n  }\n  .tbf-support .tbf-lang-toggle button.active {\n    background: #0e7c9c;\n    color: #fff;\n  }\n  .tbf-support .tbf-lang-section { display: none; }\n  .tbf-support .tbf-lang-section.active { display: block; }\n  .tbf-support .tbf-card {\n    background: #fff;\n    border: 1px solid #dce6ea;\n    border-radius: 10px;\n    padding: 20px 22px;\n    margin-bottom: 18px;\n  }\n  .tbf-support .tbf-card h2 {\n    margin-top: 0;\n    font-size: 1.15rem;\n    color: #0b3d5c;\n  }\n  .tbf-support .tbf-contact-box {\n    background: #0b3d5c;\n    color: #fff;\n    border-radius: 10px;\n    padding: 20px 22px;\n    margin-bottom: 22px;\n    text-align: center;\n  }\n  .tbf-support .tbf-contact-box a {\n    color: #9fe0f0;\n    font-weight: 600;\n    font-size: 1.05rem;\n    text-decoration: none;\n  }\n  .tbf-support .tbf-faq-item { margin-bottom: 16px; }\n  .tbf-support .tbf-faq-item:last-child { margin-bottom: 0; }\n  .tbf-support .tbf-faq-q {\n    font-weight: 600;\n    color: #0e7c9c;\n    margin-bottom: 4px;\n  }\n  .tbf-support .tbf-faq-a { margin: 0; color: #33454e; font-size: 0.97rem; }\n  .tbf-support .tbf-footer {\n    text-align: center;\n    font-size: 0.85rem;\n    color: #6a7c85;\n    padding: 20px 0 0;\n  }\n<\/style>\n\n<div class=\"tbf-support\">\n\n  <div class=\"tbf-header\">\n    <h1>Team Brother Fishing \u2014 App Support<\/h1>\n    <p>La Trail, La Classique, Kayak Survivor &amp; No Limits Tournament App<\/p>\n  <\/div>\n\n  <div class=\"tbf-container\">\n\n    <div class=\"tbf-lang-toggle\">\n      <button id=\"tbf-btn-fr\" class=\"active\" onclick=\"tbfShowLang('fr')\">Fran\u00e7ais<\/button>\n      <button id=\"tbf-btn-en\" onclick=\"tbfShowLang('en')\">English<\/button>\n    <\/div>\n\n    <!-- FRENCH -->\n    <div id=\"tbf-fr\" class=\"tbf-lang-section active\">\n      <div class=\"tbf-contact-box\">\n        <p style=\"margin:0 0 6px;\">Besoin d'aide? \u00c9crivez-nous directement :<\/p>\n        <a href=\"mailto:tournoitbf@gmail.com\">tournoitbf@gmail.com<\/a>\n        <p style=\"margin:10px 0 0; font-size:0.85rem; color:#cfe6ef;\">R\u00e9ponse habituelle sous 24 \u00e0 48 heures.<\/p>\n      <\/div>\n\n      <div class=\"tbf-card\">\n        <h2>Questions fr\u00e9quentes<\/h2>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">Ma capture ne s'envoie pas \u2014 que faire?<\/p>\n          <p class=\"tbf-faq-a\">Si vous \u00eates hors r\u00e9seau (Livewell), votre capture est mise en attente et s'enverra automatiquement d\u00e8s que la connexion revient. V\u00e9rifiez simplement que l'application reste ouverte ou que vous la rouvrez plus tard.<\/p>\n        <\/div>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">Ma photo refuse de t\u00e9l\u00e9verser<\/p>\n          <p class=\"tbf-faq-a\">Assurez-vous d'avoir une connexion stable et que la photo n'est pas trop volumineuse. Si le probl\u00e8me persiste, essayez de reprendre la photo ou contactez-nous avec le nom du tournoi et l'heure approximative.<\/p>\n        <\/div>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">Quels tournois sont support\u00e9s dans l'application?<\/p>\n          <p class=\"tbf-faq-a\">L'application prend en charge tous les tournois actifs de Team Brother Fishing, incluant La Trail, La Classique, Kayak Survivor et No Limits, avec la soumission de captures et le suivi du classement pour chacun.<\/p>\n        <\/div>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">Comment changer la langue de l'application?<\/p>\n          <p class=\"tbf-faq-a\">L'application d\u00e9tecte automatiquement la langue de votre appareil (fran\u00e7ais ou anglais). Un s\u00e9lecteur de langue est aussi disponible dans les param\u00e8tres de l'application.<\/p>\n        <\/div>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">Je ne trouve pas mon \u00e9quipe ou mon inscription<\/p>\n          <p class=\"tbf-faq-a\">Assurez-vous d'\u00eatre inscrit au tournoi actif via le site teambrotherfishing.com. Si votre inscription est confirm\u00e9e mais n'appara\u00eet pas dans l'app, \u00e9crivez-nous.<\/p>\n        <\/div>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">Mon application Android reste bloqu\u00e9e sur une ancienne version<\/p>\n          <p class=\"tbf-faq-a\">Sur Android, l'application doit parfois \u00eatre r\u00e9install\u00e9e manuellement pour recevoir les derni\u00e8res mises \u00e0 jour. Si Google Play Protect bloque l'installation ou affiche \u00ab app not installed \u00bb, d\u00e9sactivez temporairement l'analyse dans R\u00e9glages \u2192 Google Play Store \u2192 Play Protect \u2192 d\u00e9sactivez \u00ab Analyser les applications avec Play Protect \u00bb, puis r\u00e9installez l'application avec le dernier lien fourni.<\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <!-- ENGLISH -->\n    <div id=\"tbf-en\" class=\"tbf-lang-section\">\n      <div class=\"tbf-contact-box\">\n        <p style=\"margin:0 0 6px;\">Need help? Reach us directly at:<\/p>\n        <a href=\"mailto:tournoitbf@gmail.com\">tournoitbf@gmail.com<\/a>\n        <p style=\"margin:10px 0 0; font-size:0.85rem; color:#cfe6ef;\">Typical response time: 24\u201348 hours.<\/p>\n      <\/div>\n\n      <div class=\"tbf-card\">\n        <h2>Frequently Asked Questions<\/h2>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">My catch won't send \u2014 what do I do?<\/p>\n          <p class=\"tbf-faq-a\">If you're offline (Livewell mode), your catch is queued and will send automatically once you're back in range. Just keep the app installed and reopen it later if needed.<\/p>\n        <\/div>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">My photo won't upload<\/p>\n          <p class=\"tbf-faq-a\">Make sure you have a stable connection and the photo isn't unusually large. If the issue continues, try retaking the photo or contact us with the tournament name and approximate time.<\/p>\n        <\/div>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">Which tournaments does the app support?<\/p>\n          <p class=\"tbf-faq-a\">The app supports all active Team Brother Fishing tournaments, including La Trail, La Classique, Kayak Survivor, and No Limits \u2014 with catch submission and live leaderboard tracking for each.<\/p>\n        <\/div>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">How do I change the app language?<\/p>\n          <p class=\"tbf-faq-a\">The app automatically follows your device language (French or English). A language switch is also available in the app settings.<\/p>\n        <\/div>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">I can't find my team or registration<\/p>\n          <p class=\"tbf-faq-a\">Make sure you're registered for the active tournament via teambrotherfishing.com. If your registration is confirmed but not showing in the app, email us.<\/p>\n        <\/div>\n\n        <div class=\"tbf-faq-item\">\n          <p class=\"tbf-faq-q\">My Android app is stuck on an old version<\/p>\n          <p class=\"tbf-faq-a\">On Android, the app sometimes needs to be reinstalled manually to pick up the latest updates. If Google Play Protect blocks the install or shows \"app not installed,\" temporarily disable scanning under Settings &rarr; Google Play Store &rarr; Play Protect &rarr; turn off \"Scan apps with Play Protect,\" then reinstall the app using the latest link provided.<\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n\n  <\/div>\n\n  <div class=\"tbf-footer\">\n    \u00a9 2026 Team Brother Fishing \u2014 teambrotherfishing.com\n  <\/div>\n\n<\/div>\n\n<script>\n  function tbfShowLang(lang) {\n    document.getElementById('tbf-fr').classList.toggle('active', lang === 'fr');\n    document.getElementById('tbf-en').classList.toggle('active', lang === 'en');\n    document.getElementById('tbf-btn-fr').classList.toggle('active', lang === 'fr');\n    document.getElementById('tbf-btn-en').classList.toggle('active', lang === 'en');\n  }\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Team Brother Fishing \u2014 App Support La Trail, La Classique, Kayak Survivor &amp; No Limits Tournament App Fran\u00e7ais English Besoin d&rsquo;aide? \u00c9crivez-nous directement : tournoitbf@gmail.com R\u00e9ponse habituelle sous 24 \u00e0 48 heures. Questions fr\u00e9quentes Ma capture ne s&rsquo;envoie pas \u2014 que faire? Si vous \u00eates hors r\u00e9seau (Livewell), votre capture est mise en attente et [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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